• Deep scratch, Compact scooter: about IDR 150,000 per panel.
• Deep scratch, Comfort scooter: about IDR 300,000 per panel.
• Cracked panel, Compact scooter: about IDR 400,000 per panel.
• Cracked panel, Comfort scooter: about IDR 650,000 per panel.

Some Cinchy articles describe minor scratch repair more broadly, at roughly IDR 150,000 to IDR 500,000, and describe body panel damage from a fall at roughly IDR 1,000,000 to IDR 3,000,000 when several panels or deeper damage are involved. The range exists because a scratch is not one fixed problem. A light surface mark, a scratch through the paint, and a scratch combined with a small crack all cost different amounts to fix. Cinchy's damage and charges guide has the most detailed official breakdown, including panel, lighting, tire, and mechanical costs.

If more than one panel is affected, each panel is usually charged separately. A single low-speed tip-over in an alley can scratch a side panel and a mirror, for example. Understanding this per-part structure helps explain why some renters describe a "small" scratch that still cost several hundred thousand rupiah to fix.

Beyond Scratches: What Other Common Damage Costs

A scratch is often the mildest outcome. It helps to know the wider cost picture so you understand where a scratch sits.

Cinchy's rate card includes other common repair costs:

• Rear-view mirror, per piece: about IDR 150,000.
• Helmet replacement: about IDR 150,000.
• Phone holder replacement: about IDR 100,000.
• Tire replacement: about IDR 450,000.
• Wheel replacement: about IDR 1,200,000.
• Headlight, Compact: about IDR 2,000,000. Headlight, Comfort: about IDR 2,800,000.
• Complete exhaust system: about IDR 2,000,000 to IDR 2,700,000.
• Engine damage: up to about IDR 2,500,000 per part, depending on the failure.

A serious accident, rather than a simple scratch, can push total repair bills to IDR 5,000,000 to IDR 15,000,000 or more when no insurance is in place. That gap is the real reason insurance choice matters, even for a rider who feels careful. Cinchy's accident-replacement guide explains what happens if the damage is serious enough to need a swap scooter mid-rental.

How Cinchy's Insurance Options Change What You Pay

Cinchy currently offers three main coverage levels, and the exact terms have been refined over time, so always confirm the live wording at checkout.

Basic Coverage is listed at about IDR 30,000 per day. It covers eligible repair costs above IDR 2,000,000, while the renter pays the first IDR 2,000,000 as a deductible. In plain terms: a scratch that costs IDR 150,000 to fix is well under that IDR 2,000,000 threshold, so Basic Coverage will not reduce that bill. Basic Coverage typically does not include theft protection.

Full Coverage is listed at about IDR 40,000 to IDR 50,000 per day, depending on the specific guide referenced. It is described as offering zero deductible for eligible scratches and accident damage, meaning a covered scratch or crash repair can be paid in full by the policy rather than by the renter. Full Coverage generally does not include theft protection.

VIP Coverage is listed at about IDR 80,000 per day. It offers the same zero-deductible protection as Full Coverage, plus theft protection, subject to Cinchy's Mandatory Theft Protocol. Cinchy's insurance guide walks through all three tiers and explains that theft coverage can be voided by negligence, such as leaving keys in the scooter.

No insurance means 100% of any repair cost is the renter's responsibility, with no cap and no deductible working in your favor. Cinchy's minor-damage responsibility guide states this plainly: the renter is responsible for any damage during the rental period unless a valid insurance plan covers the cost.

Think through the math before you decide. If you expect only a small scratch risk, Basic Coverage's IDR 2,000,000 deductible may feel unnecessary, since most scratches cost far less than that threshold anyway. If you are less confident on narrow roads, in rain, or on unfamiliar traffic patterns, Full Coverage or VIP can convert an unpredictable bill into a fixed daily cost.

What Insurance Does Not Cover

Insurance is not a blank check. Cinchy is explicit that negligence is excluded from coverage. If you leave the scooter unlocked with the key inside and it is stolen, that loss is not covered. If damage results from reckless riding, ignoring safety warnings, or unauthorized modifications, it may also fall outside the policy. Cinchy's negligence guide explains where the line sits between an eligible accident and a negligence exclusion.

Scooter insurance also does not typically cover your own medical costs or damage you cause to another person or their property. Those risks usually need separate travel insurance or personal liability coverage. Do not assume that paying for scooter insurance protects you from every possible cost connected to an incident.

What to Do the Moment You Notice a Scratch

Handling a scratch calmly and quickly protects you financially and keeps the process simple.

1. Stop somewhere safe and check the damage without panicking.
2. Take clear photos from multiple angles, including a wide shot showing the scooter's location.
3. Contact Cinchy right away rather than waiting until return day. Cinchy's 24/7 support line is +62 851-7424-6249, with a second line at +62 817-7905-5438.
4. Explain what happened honestly. Trying to hide a scratch until drop-off rarely helps and can complicate the assessment.
5. Ask how the repair cost will be calculated under your chosen insurance level.
6. Confirm whether the scooter is still safe to keep riding, or whether a replacement is needed.

Do not attempt a DIY touch-up with unknown paint or filler before Cinchy sees the damage. That can complicate an honest repair estimate and, in some cases, cost more to correct than the original scratch.

How to Reduce Your Scratch Risk From Day One

Prevention is cheaper than any repair tier. Cinchy's own guidance highlights a few consistent habits:

• Inspect the scooter at pickup. Photograph any existing marks before you ride, so you are not later billed for pre-existing damage. Cinchy's pre-use checklist is a useful starting point.
• Park in flat, stable spots away from moving traffic and other vehicles, and always engage the kickstand fully.
• Choose a scooter size you can control confidently. First-time or nervous riders often do better with a lighter Compact model than a heavier Comfort model.
• Slow down in narrow alleys, near parked vehicles, and around pedestrians, dogs, or roadside offerings. The alley-riding guide has a full, practical walkthrough.
• Avoid rushing your return. A last-minute dash increases the risk of a careless bump right before drop-off.
• Review common mistakes ahead of time. Cinchy's guide on frequent tourist errors can help you avoid the situations that most often lead to scratches and dents.

None of these steps guarantee a scratch-free trip, but together they meaningfully lower the odds, and they cost nothing beyond a little extra caution.

Book With a Clear View of Repair Costs

A scratch on a rental scooter in Bali is common, and the real cost depends on the scooter type, how deep the damage is, and the insurance plan you picked before you rode off. Knowing the published repair ranges and how deductibles work lets you make an informed choice rather than guessing after the fact.

Ready to compare scooter categories and insurance options before your trip? Explore Cinchy scooter rental. When you are ready to lock in your dates, book your scooter online.