Privacy Policy

1. Information We Collect

We collect only the high-level categories of information necessary to fulfill our services, secure our assets, and optimize our digital presence:

• Identity and Verification Data: Information required to verify your identity, background, and legal eligibility to operate our vehicles.
• Contact Information: Information necessary to communicate with you and coordinate your booking, vehicle logistics, and customer support.
• Financial and Transaction Data: Payment details, billing history, and transactional tokens processed through our secure, licensed third-party financial networks. We do not store raw card numbers or account credentials on our infrastructure.
• Technical and Advertising Data: Digital identifiers, online browsing behavior, and device metrics utilized for website optimization, performance analytics, and targeted marketing or advertising initiatives.

2. Purpose of Processing

Your data is processed strictly for the following operational reasons:

• Contractual Execution: Managing bookings, verifying operator eligibility, executing rental terms, and handling payments.
• Marketing and Analytics: Tracking user acquisition channels, optimizing ad spend, and improving our online user experience.
• Legal Compliance and Protection: Adhering to municipal tax, transport, or legal regulations, and protecting our physical property from fraud or unauthorized use.

3. Data Storage and Transfers

Our systems leverage secure, third-party global cloud infrastructure. Data may be transferred to and stored on servers located outside of the Republic of Indonesia. By utilizing our services, you acknowledge and agree to these standard operational transfers. We select infrastructure partners that employ industry-standard security and encryption controls.

4. Data Sharing

We do not sell or lease your data to third parties for independent marketing purposes. Information is shared only with authorized entities required for service delivery:

• Service Providers: Secure hosting infrastructure, analytics platforms, and payment processors, limited to the operational scope of their functions.
• Legal Authorities: Local law enforcement, immigration, or transport regulatory bodies when formally requested in connection with legal inquiries, traffic infractions, or accidents.

5. Your Rights and Service Limitations

You may request to access, update, correct, or delete your personal records, subject to statutory retention requirements (such as financial audit trails and tax records required by local law).

6. Data Security

We maintain technical and administrative security measures designed to safeguard your digital and physical records against unauthorized access, loss, or disclosure. Access to your information is restricted internally to personnel who require it to manage your rental operations.

7. Contact Information

For any inquiries or updates regarding this Privacy Policy, please contact our team at: